Blog

5 Ways a Payment Orchestration Platform can help Airline CFOs optimise their Business

Blog 5 ways

It's a universal goal for most companies, particularly airlines, to cut costs and maximise profits. In organisations large enough to have them, this responsibility lies with the Chief Financial Officer (CFO).


As customers increasingly rely on digital payments for flights, with transactions happening 24/7 across a global marketplace, payment processing has become more complex for airline merchants. This growing complexity has made CFOs even more crucial, as they oversee these payments to ensure the financial growth of their airline is both healthy and sustainable. But how can CFOs effectively manage these payments?

This is where Payment Orchestration Platforms (POPs) come into play.
POPs offer CFOs a solution to manage and reconcile payments made from various sources worldwide, all while ensuring a seamless payment experience for customers. In this article, we will explore how a POP can help CFOs optimise their airline. We'll delve into how Payment Orchestration reduces costs, offers cross-border advantages, saves time on operational expenses, and improves fraud management by flagging potentially fraudulent payments before they're processed.


Blog 5 ways small1

1. Reducing costs in a Global Marketplace


One of the most significant benefits of using POPs for CFOs is the ability to reduce organisational costs across the board. POPs use intelligent routing, automatically directing incoming payments through the most cost-effective payment method.

This feature allows CFOs to lower payment processing fees and eliminate the need for manual intervention. Additionally, Payment Orchestration offers cross-border benefits, ensuring payments are compliant with local and international regulations, while also providing competitive exchange rates to further reduce costs.

Finally, POPs help airlines save both time and money on operational costs by automating manual processes like reconciliation, dispute management, and settlement. This frees up employees to focus on higher-priority tasks and reduces their daily workload.

Blog 5 ways small3

2. Strengthening Fraud Management


POPs also boost security, addressing the unfortunate reality that as payment processing becomes more comprehensive, so too does the risk of fraudulent transactions.

According to a recent study by Juniper Research, airline ticketing and other online services are projected to lose over $200 billion to online payment fraud between 2020 and 2024, driven by more sophisticated fraud attempts and rising attack vectors.

To mitigate these risks, POPs offer airlines advanced fraud prevention techniques, using machine learning algorithms to analyse payment history and customer behaviour. POPs can flag and halt potentially fraudulent payments before they’re processed.

Strong fraud management is crucial for airlines to stay competitive. By investing in a Payment Orchestration platform with robust fraud prevention features, CFOs can safeguard their airline's bottom line and protect its reputation.
Blog 5 ways small2

3. Maximising Efficiency and Profit


Payment Orchestration is an essential tool for maximising efficiency and profitability. By automating payment processing and reducing errors, Payment Orchestration helps airlines save both time and money.

With centralised payment operations and increased visibility into payment flows, CFOs can optimise payment processes and focus on higher-value tasks like financial planning and analysis. This increased efficiency can lead to higher profitability and revenue.

Moreover, Payment Orchestration integrates seamlessly into existing airline infrastructure. Its flexible APIs provide airlines with the tools for customisation, ensuring the platform meets their unique business needs. This customisation makes Payment Orchestration an attractive option for CFOs looking to optimise their current systems.

For a deeper look into the benefits of integrating Payment Orchestration to maximise efficiency and profit, check out Payment Orchestration: Buy vs Build.
Blog 5 ways small4a

4. Enhancing Customer Experience


Payment Orchestration significantly enhances the customer payment experience by consolidating multiple payment methods into a single platform. This enables airlines to offer a seamless, frictionless payment process, improving customer satisfaction and loyalty, which can drive increased sales.

In a crowded global marketplace, improving the customer experience is essential for attracting and retaining customers. It also helps airlines differentiate themselves from competitors.

Thanks to Payment Orchestration, airlines can provide a superior payment experience, regardless of the method chosen by the customer, ultimately leading to increased revenue. By enabling a wide variety of payment options, Payment Orchestration plays a critical role in enhancing the customer experience and driving business success.


Blog 5 ways small5

5. Providing Data Insights


Payment Orchestration platforms also offer airlines valuable insights into customer behaviour, preferences, and trends through payment data analysis.

By studying this data, airlines can make informed decisions that improve strategies, boost efficiency, and increase revenue. Payment Orchestration is, therefore, a vital tool for airlines seeking to gain a competitive edge in today's market.

By consolidating payment data into one platform, Payment Orchestration makes it easier for airlines to understand customer behaviour. This leads to smarter decisions about pricing, inventory management, and marketing, among other areas, making Payment Orchestration essential for optimising ticket payments.

Streamline online payment processing with CellPoint Digital


CellPoint Digital simplifies payment processing with an easy-to-use platform that manages multiple payment types, integrates the latest technology, and eliminates manual processes through a single integration.

Our Payment Orchestration platform helps streamline payment processing, reduce costs, and enhance the customer experience.

Ready to get started? Contact us today.